An approved centre for 

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Your customers remember how you made them feel.   That's why our in-house courses focus on completely changing your team's mindset towards service and helping them to passionately look for opportunities to make your customers feel great.  

"People will forget what you said, people will forget what you did, but people will never forget how you made them feel"

Maya Angelou

Our In-House Training Programmes

Face to Face Customer Service

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Telephone

Skills   

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Complaints Handling Skills

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Dealing With Difficult Customers

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Interviewing

Skills

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