An approved centre for 

Your customers remember how you made them feel.   That's why our in-house courses focus on completely changing your team's mindset towards service and helping them to passionately look for opportunities to make your customers feel great.  

"People will forget what you said, people will forget what you did, but people will never forget how you made them feel"

Maya Angelou

Our In-House Training Programmes

Face to Face Customer Service

Find out more

Telephone

Skills   

Find out more

Complaints Handling Skills

Find out more

Dealing With Difficult Customers

Find out more

Interviewing

Skills

Find out more

Customer Care First Ltd, registered in England number 10674373

Registered office address: Blackthorns House, 80-82 Dudley Road, Lye, Stourbridge, West Midlands, DY9 8ET

An approved centre for