Attend one of our Open Training Courses 

Learners receive a nationally recognised accreditation to add to their CV

Upcoming Events
Asking Brilliant Questions
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Choosing a Positive Mindset
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The Ideal Communication Style
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Excellent First and Last Impressions
Webinar
Dealing with Difficult Customers
Webinar
Understanding How Your Customers Work
Webinar
Positive Language
Webinar
Listening Skills
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Empathy Skills
Webinar
Train the Trainer (Delivering Effective Classroom Training Sessions - Nationally Accredited Open Course)
Voluntary Action Islington
Interviewing Skills (Nationally Accredited Open Course)
Premier Inn Birmingham Central East
Telephone Skills (Nationally Accredited Open Course)
Premier Inn Birmingham Central East
Train the Trainer (Delivering Effective Classroom Training Sessions - Nationally Accredited Open Course)
Premier Inn Birmingham Central East
Telephone Skills (Nationally Accredited Open Course)
Voluntary Action Islington
Complaints Handling Skills (Nationally Accredited Open Course)
Voluntary Action Islington
Customer Service Skills (Nationally Accredited Open Course)
Voluntary Action Islington
Complaints Handling Skills (Nationally Accredited Open Course)
Premier Inn Birmingham Central East
Customer Service Skills (Nationally Accredited Open Course)
Premier Inn Birmingham Central East
Interviewing Skills (Nationally Accredited Open Course)
Voluntary Action Islington
Interviewing Skills (Nationally Accredited Open Course)
Voluntary Action Islington
Interviewing Skills (Nationally Accredited Open Course)
Premier Inn Birmingham Central East
Complaints Handling Skills (Nationally Accredited Open Course)
Premier Inn Birmingham Central East
Complaints Handling Skills (Nationally Accredited Open Course)
Voluntary Action Islington
Customer Service Skills (Nationally Accredited Open Course)
Premier Inn Birmingham Central East
Customer Service Skills (Nationally Accredited Open Course)
Voluntary Action Islington
Telephone Skills (Nationally Accredited Open Course)
Voluntary Action Islington
Telephone Skills (Nationally Accredited Open Course)
Premier Inn Birmingham Central East
Interviewing Skills (Nationally Accredited Open Course)
Voluntary Action Islington
Interviewing Skills (Nationally Accredited Open Course)
Premier Inn Birmingham Central East
Train the Trainer (Nationally Accredited Open Course)
Voluntary Action Islington
Complaints Handling Skills (Nationally Accredited Open Course)
Premier Inn Birmingham Central East
Complaints Handling Skills (Nationally Accredited Open Course)
Voluntary Action Islington
Customer Service Skills (Nationally Accredited Open Course)
Voluntary Action Islington
Customer Service Skills (Nationally Accredited Open Course)
Premier Inn Birmingham Central East
Telephone Skills (Nationally Accredited Open Course)
Premier Inn Birmingham Central East
Telephone Skills (Nationally Accredited Open Course)
Voluntary Action Islington
FULLY BOOKED - Interviewing Skills (Nationally Accredited Open Course)
Voluntary Action Islington
Telephone Skills (Nationally Accredited Open Course)
Central London Location - TBC
FULLY BOOKED - Customer Service Skills (Nationally Accredited Open Course) (1)
Voluntary Action Islington
FULLY BOOKED - Interviewing Skills (Nationally Accredited Open Course)
Voluntary Action Islington
FULLY BOOKED - Customer Service Skills (Nationally Accredited Open Course)
Premier Inn Birmingham Central East
FULLY BOOKED - Telephone Skills Open Course (Nationally Accredited Open Course)
Voluntary Action Islington
FULLY BOOKED - Interviewing Skills (Nationally Accredited Open Course)
Premier Inn Birmingham Central East
FULLY BOOKED - Customer Service Skills (Nationally Accredited Open Course)
Voluntary Action Islington
FULLY BOOKED - Telephone Skills Open Course (Nationally Accredited Open Course)
Premier Inn Birmingham Central East

London Venues

Our courses are accredited by 

Customer Care First Ltd, registered in England number 10674373

Registered office address: Blackthorns House, 80-82 Dudley Road, Lye, Stourbridge, West Midlands, DY9 8ET

An approved centre for