Attend one of our Open Training Courses
Learners receive a nationally recognised accreditation to add to their CV
Upcoming Events
02
Thu
Jul
Asking Brilliant Questions
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Webinar
25
Thu
Jun
Choosing a Positive Mindset
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Webinar
18
Thu
Jun
The Ideal Communication Style
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Webinar
11
Thu
Jun
Excellent First and Last Impressions
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Webinar
04
Thu
Jun
Dealing with Difficult Customers
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Webinar
28
Thu
May
Understanding How Your Customers Work
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Webinar
21
Thu
May
Positive Language
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Webinar
14
Thu
May
Listening Skills
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Webinar
30
Thu
Apr
Empathy Skills
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Webinar
15
Tue
Oct
Train the Trainer (Delivering Effective Classroom Training Sessions - Nationally Accredited Open Course)
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Voluntary Action Islington
08
Tue
Oct
Interviewing Skills (Nationally Accredited Open Course)
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Premier Inn Birmingham Central East
03
Thu
Oct
Telephone Skills (Nationally Accredited Open Course)
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Premier Inn Birmingham Central East
01
Tue
Oct
Train the Trainer (Delivering Effective Classroom Training Sessions - Nationally Accredited Open Course)
/
Premier Inn Birmingham Central East
25
Wed
Sep
Telephone Skills (Nationally Accredited Open Course)
/
Voluntary Action Islington
24
Tue
Sep
Complaints Handling Skills (Nationally Accredited Open Course)
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Voluntary Action Islington
19
Thu
Sep
Customer Service Skills (Nationally Accredited Open Course)
/
Voluntary Action Islington
18
Wed
Sep
Complaints Handling Skills (Nationally Accredited Open Course)
/
Premier Inn Birmingham Central East
17
Tue
Sep
Customer Service Skills (Nationally Accredited Open Course)
/
Premier Inn Birmingham Central East
11
Wed
Sep
Interviewing Skills (Nationally Accredited Open Course)
/
Voluntary Action Islington
31
Wed
Jul
Interviewing Skills (Nationally Accredited Open Course)
/
Voluntary Action Islington
30
Tue
Jul
Interviewing Skills (Nationally Accredited Open Course)
/
Premier Inn Birmingham Central East
25
Thu
Jul
Complaints Handling Skills (Nationally Accredited Open Course)
/
Premier Inn Birmingham Central East
24
Wed
Jul
Complaints Handling Skills (Nationally Accredited Open Course)
/
Voluntary Action Islington
18
Thu
Jul
Customer Service Skills (Nationally Accredited Open Course)
/
Premier Inn Birmingham Central East
17
Wed
Jul
Customer Service Skills (Nationally Accredited Open Course)
/
Voluntary Action Islington
10
Wed
Jul
Telephone Skills (Nationally Accredited Open Course)
/
Voluntary Action Islington
04
Thu
Jul
Telephone Skills (Nationally Accredited Open Course)
/
Premier Inn Birmingham Central East
03
Wed
Jul
Interviewing Skills (Nationally Accredited Open Course)
/
Voluntary Action Islington
27
Thu
Jun
Interviewing Skills (Nationally Accredited Open Course)
/
Premier Inn Birmingham Central East
25
Tue
Jun
Train the Trainer (Nationally Accredited Open Course)
/
Voluntary Action Islington
20
Thu
Jun
Complaints Handling Skills (Nationally Accredited Open Course)
/
Premier Inn Birmingham Central East
19
Wed
Jun
Complaints Handling Skills (Nationally Accredited Open Course)
/
Voluntary Action Islington
12
Wed
Jun
Customer Service Skills (Nationally Accredited Open Course)
/
Voluntary Action Islington
11
Tue
Jun
Customer Service Skills (Nationally Accredited Open Course)
/
Premier Inn Birmingham Central East
05
Wed
Jun
Telephone Skills (Nationally Accredited Open Course)
/
Premier Inn Birmingham Central East
04
Tue
Jun
Telephone Skills (Nationally Accredited Open Course)
/
Voluntary Action Islington
14
Tue
May
FULLY BOOKED - Interviewing Skills (Nationally Accredited Open Course)
/
Voluntary Action Islington
09
Thu
May
Telephone Skills (Nationally Accredited Open Course)
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Central London Location - TBC
08
Wed
May
FULLY BOOKED - Customer Service Skills (Nationally Accredited Open Course) (1)
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Voluntary Action Islington
07
Tue
May
FULLY BOOKED - Interviewing Skills (Nationally Accredited Open Course)
/
Voluntary Action Islington
06
Mon
May
FULLY BOOKED - Customer Service Skills (Nationally Accredited Open Course)
/
Premier Inn Birmingham Central East
02
Thu
May
FULLY BOOKED - Interviewing Skills (Nationally Accredited Open Course)
/
Premier Inn Birmingham Central East
02
Thu
May
FULLY BOOKED - Telephone Skills Open Course (Nationally Accredited Open Course)
/
Voluntary Action Islington
01
Wed
May
FULLY BOOKED - Telephone Skills Open Course (Nationally Accredited Open Course)
/
Premier Inn Birmingham Central East
01
Wed
May
FULLY BOOKED - Customer Service Skills (Nationally Accredited Open Course)
/
Voluntary Action Islington