Thu, 04 Jun | Webinar

Dealing with Difficult Customers

A 'Power Hour' dedicated to improving your understanding of customer psychology
Registration is Closed

Time & Location

04 Jun 2020, 10:00 – 11:00 BST
Webinar

About the Course

We believe in managing customer expectations and, where possible, exceeding them to provide a memorable experience.  However, it is inevitable that you will sometimes let your customers down, which will lead to you encountering difficult behaviors.  Our proven assertiveness and objection handling techniques will show you how to professionally yet effectively deal with difficult customers, reducing the number of complaints you receive.

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    VAT included
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