Thu, 30 Apr | Webinar

Empathy Skills

A 'Power Hour' dedicated to improving your customer empathy skills.
Registration is Closed

Time & Location

30 Apr 2020, 10:00 – 11:00 BST

About the Course

Empathy, so very different to sympathy,  is all about connecting with experiences you have had to help you understand the experience your customer is having.  By doing so, you fuel connection, which strengthens the relationship leading to smoother conversations.  

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