T: 01923 270 185    |    E: info@customercarefirst.co.uk

 

In-House Interviewing & Recruitment Skills Training

The key to lasting change: The 70:20:10 Model

70% Experience, 20% Coaching, 10% Training

Change Your

Customer Service Game

Change Your

Customer Service Game

We understand that finding good people is the biggest challenge companies face.  Does your team have what it takes to hold interviews that get the best (and the worst!) out of possible new hires? 

Interviewing Skills Training for your team will give them the confidence to hold effective interviews leading to spotting the right talent more easily.  Spotting and taking on the right talent means that new hires are likely to remain with your company for longer, leading to a greater return on your investment in hiring them, as well as more stability within your team

We can help You -  We can design training tailored to your team's specific needs to dramatically improve your interviewing and recruitment processes

Our friendly, engaging Trainers will bring the best out of your team and deliver practical, effective and memorable training

Delivered in your own offices - We travel to all locations across the UK and train teams of all sizes

Provide your team with the confidence to run successful and effective interviews

We use psychology principles and fun, energetic group activities to provide effective learning that lasts

Enquire Now

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"People will forget what you said, people will forget what you did, but people will never forget how you made them feel"

Maya Angelou

Customer Service is a feeling!  During the recruitment process, your candidate becomes your customer, and how you make your candidates feel determines how comfortable they will be with showing you the real 'them'.  Research says that approximately 80% of our decisions are based on emotions, and your candidate will make an emotional decision about whether you are a company they want to invest themselves in.  So that's what makes CCF Training different -  the foundation of all of our courses is the power of positively impacting your customers' emotions.

Customer Care First Ltd, registered in England number 10674373

Registered office address: Blackthorns House, 80-82 Dudley Road, Lye, Stourbridge, West Midlands, DY9 8ET

An approved centre for